TY  - BOOK
AU  - Poll,Roswitha
AU  - Boekhorst,Peter te
TI  - Measuring quality: international guidelines for performance measurement in academic libraries 
SN  - 3598218001
AV  - Z675.U5 P65 1996
PY  - 1996///
CY  - Munchen
PB  - K.G. Saur
KW  - Academic libraries
KW  - Evaluation
KW  - Library administration
N1  - Includes bibliographical references and index
ER  -